Club Wyndham

The timeshare is a contract of broken promises, nothing they tell you is true, stay far far away from this lifelong commitment.

Doing fraud in partnership with RCI. I had 140k points with RCI.

Booked a vacation that needed 77k points. They used my Wyndham points, even from future years, without informing me or asking my permission.

I listened to their entire presentation and decided it wasn't for me. They said how you should collect your promised gift.

It was supposed to be a virtual $150 gift card.

Instead, there was only a mimeograph sheet with no card number to add to a virtual wallet!!

Thieves

My husband and I were told a credit check would be done when we did the 2-hour presentation. We were not told they were applying for a credit card in his name.

Sure enough, when we got home, there was a credit card in the mail.

Is this legal? We do not, and have never wanted a Wyndham credit card.

Handicap accessible is on the fourth wall in the handicap shower my three-year-old fell three times bumped her head twice my 10-year-old whos epileptic she held onto the handle because if she falls, it can cause further brain damage my-year-old sat on the floor shower and the three adults were very careful so we did not slip in that dangerous shower the stove is rust The room is crammed, especially especially for a handicap room, no counter space. I dont know how they would expect you to be able to actually enjoy yourself in that room.

The TVs are outdated and expect you to pay for high-speed Internet when I should be complementary with your stay. They used to have complementary coffee at the meadows they no longer offer that as they want you to do Starbucks at their activity center in the management, Donna sucked when I brought her to this attention she was very condescending, reached out to the high reps no response yet my neighbor was also handicap in a wheelchair with one leg, expressed his concern on being on the fourth floor and had electrical tape around his showerhead in his bathroom and it was hard for him to bathe in there too, and unfortunately, he had a whole week to be there

Fourth floor handicap accessible type room, outdated TVs rusted stove pans were grease stains on them of charging for high-speed Internet, Donna. The manager wouldnt brought up complaints was very condescending shower is dangerous.

My three-year-old fell three times bumped her head twice twice my 10-year-old whos epileptic if she falls can cause further brain damage how to help hold onto The railing in there so she wouldnt fall. My eight-year-old sat on the floor so he wouldnt fall and the three adults were very careful so we wouldnt fall in that dangerous slippery room.

The bathroom had a spider in it. you charge maintenance fee, but yet everythings outdated in the stove has rust on it not worth the money not worth the timeshare let alone the second management that does not hear you out that just wants to be combative.

Was sold five nights at Wyndham Barefoot and instead got points to use at Days Inn. Was told I would have to sit through a 120-minute presentation that turned into four hours. Salesperson looked up my daughter's personal information and contacted her at the hotel, offering to cook for her.

Current "owner" here - I've lost all trust in this company. We upgraded in 2023, only to learn that we "missed" an email and no longer qualify for what we wanted.

I feel like sending a single email does NOT suffice in this situation.

In 2024, we upgraded again so that we now have access to the offerings from 2023.. we're still waiting on a contract to be sent (it's been 2 months), Wyndham has our primary account holding status all messed up and continue to give us the run-around on who we need to contact, we were misled during this whole sales presentation process and are now on the hook for a lot of money. Oh..

let's not forget how they don't update your online account so you can't cancel within 7 days.. (add in the fact you don't see a contract they said they'd send you).

Pretty scummy stuff, in my experience, and I've only been dealing with them for 2 years.

*** on bed, *** on floor. Mold on wall, urine smell.

Emailed Geoffrey Ballotti CEO of Wyndham. Also, emailed Lisa Checchio CMO of Wyndham with no response from either after numerous emails sent. I talked to a lower level employee who gave me 7500 points. I was told that was all they could do.

I'm a long time Platinum member and I don't appreciate being ignored.

It's a very poor look for Wyndham. Kenneth Zuercher

I can not login to my account.

Also:From: DoNotReply.Wyndham@***.com

To: "bernhe@***.net"

Sent: Saturday, January 6, 2024 at 05:30:01 AM CST

Subject: Payment Information for Wyndham Destinations

Dear ROBERT BERNHEISEL,

We would like to advise you that your payment dated 01/06/2024 in the amount of $90.39 was not approved by your financial institution. Below is the summary of the transaction.

We understand that there are many reasons why this can happen, please contact your financial institution for additional information.

Our Auto Pay Plan is a convenient way to make your payments by having them automatically deducted directly from your checking/savings account or credit/debit card. You can update your Auto Pay information and make a payment online by logging in to your account.

Confirmation number: 124790****

Payment date: Jan 6, 2024, 3:29:58 AM

Payment amount: $90.39

Total amount charged: $90.39

Contact Information

First name: ROBERT

Last name: BERNHEISEL

Daytime Phone Number: (678) 790-****

I tried to respond to your email and it is not working. It is about My Club Wyndham. They also sent me an email about my maintenance fee but their information is all wrong.

Hola,

Do you have a number I can call toll free from Panama so that I can make a PIC Plus deposit? Or a number to WhatsAp?

I tried using the 800 USA number, but i am charged 25 cents per minute on my cell phone plan and was on hold for 10 minutes with no success in reaching a representative. I can use the hotel phone here in Panama if you provide me with the number.

Thank you.

John Reynolds